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CRM software is a category of software that covers a broad set of applications and software designed to help businesses manage customer data and customer interaction, access business information, automate sales, marketing and customer support and also manage employee, vendor and partner relationships. Typically, CRM software is used in the enterprise, however many products scale to a business of any size.

A CRM that empowers the teams and businesses that use it.

A good CRM gives you insights into running your business. A smart CRM gives you the information you need in a way that you can use it. An ideal CRM offers you a solution to simplify your processes from day one. Zoho CRM includes the good, the smart, and the ideal in an enterprise-ready package.

Multiple channels, one conversation.

Meet your customers, no matter the medium. Connect via phone, live chat, email, social media,
and in person.

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  • Shift your team into high gear.

    Use analytics and reports for detailed metrics about your team’s performance and your
    customers’ life cycle.

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  • Break sales records without breaking a sweat.

    Sell smarter, not harder. Generate more sales with automation features, workflows, and
    advanced reporting.

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  • Software that works the way you do.

    Adapt your CRM to meet the market. Customize how you collect and deploy key data across
    your organization.

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  • Enterprise ready and ready to go.

    Zoho CRM is secure, scalable, and packed with advanced features to keep your business

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  • Automate. Be Productive.

    From contact to close, cut the energy it takes to pass leads through the pipeline with sales force

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